Our company currently manages approximately 200 strata corporations located throughout Whistler, Sea to Sky and beyond.

Yes. WRM is bonded and carries General Liability insurance coverage of $5 million, as well as an Employee Fidelity coverage of $2 million.

Owners and residents reporting an emergency can contact our 24-hour emergency phone number. The call is dispatched to our on-call strata agent with a response time ranging from 5 to 30 minutes,  depending on the location of the property. If someone is required to attend your property, we have a maintenance team that is available around the clock.

At WRM, we believe that regular inspections by a Strata Property Agent are critical to efficient, prudent management of the property.  You can expect your Agent to visit each property weekly to identify potential issues, follow up on any projects that are underway, or ensure contracts such as landscaping and snow clearing are being followed.

Yes. We have built strong working relationships with consulting, engineering and general contracting firms to facilitate common area and building envelope projects or inspections.

WRM believes our employees are our most valuable resource.  We foster a work culture allowing for both flexibility and accountability while encouraging the growth of individuals. Our vision emphasizes the importance of a supportive team environment.

Strata Property Agents are compensated on a salary basis. Each Agent has a regulated portfolio size, enabling them to provide each client with the attention they deserve.

The portfolio size ranges from nine to twelve properties depending on the type, location and demands of each property.

WRM holds weekly meetings with their agents and provides ongoing education courses and seminars  in order that Agents keep up to date with any industry changes.

Upon purchasing your home you will receive a “welcome package” from WRM that includes contact information for your Strata Property Agent, information regarding strata fees and methods of payment and any forms required to ensure efficient communication between yourself and the strata corporation. If you do not receive your welcome package within three weeks purchase please contact our office.

The strata corporation carries insurance for the common property and assets, as well as general liability insurance for occurrences on the common property. Homeowners are strongly encouraged to obtain coverage for in-suite possessions, rental loss, unit upgrades, third party liability, etc. WRM has several providers that specialize in strata insurance. You may contact your Strata Property Agent for more information regarding your strata corporation’s insurance coverage.

WRM encourages all owners to attend the general meetings of the strata corporation. This is an opportunity for owners to voice their concerns and learn about the operating budget, bylaws and rules; as well as participate in the election of the strata council members.

Minutes of both council and general meetings will be drafted and circulated for approval by the strata council within one week of the meeting date. Final distribution of general meeting minutes to all owners will be completed within two weeks following the date of the meeting. WRM also hosts a webpage that allows owners of subscribing strata corporations to view minutes, bylaws, notices, etc for their strata corporation.

Owners or tenants wishing to correspond with the strata council will forward their correspondence to their Strata Property Agent. The Agent will then correspond with the strata council.

All contraventions of a bylaw or rule must be forwarded to the Strata Property Agent in writing. It is important to provide as much information as possible, including locations, times, dates and the nature of the contravention to assist in quickly resolving the situation.

An owner must obtain approval prior to making modifications to their unit in accordance with the requirements of the strata corporation’s bylaws. Applications should be forwarded to the Strata Property Agent in writing and include such details as the nature of the modification, technical details and location of the proposed upgrade. An application form for alterations can be found in the ‘Forms’ section of this website. The completed application will be forwarded to the strata council for review. Some alterations may require a presentation to the ownership at a general meeting, particularly if they involve alteration to limited or common property.

A strata lot owner wishing to rent their unit must initially refer to the strata corporation’s bylaws to determine if a rental restriction bylaw has been registered. If a restriction exists, the unit owner should contact the property agent for direction. If a restriction does not exist, all owners renting their unit must ensure that the required “Form K – Notice of Tenant’s Responsibilities” is completed and returned to the property agent prior to the date of the tenancy commencement. The Form K is available under the ‘Forms’ section of this website.

Many strata documents such as minutes, newsletters and bylaws are posted in the secure “Owners” section of this webpage. Additional documents can be obtained through wrm. A fee for retrieval and copying of documents may apply.

All Form F and B requests are handled through EStrata Hub. A link is provided under the ‘Forms’ section of this website. Once the order is received by our office it will be fulfilled based on the request parameters.