After Hours Emergencies
Please contact us immediately in the event of a fire, flood or another emergency where there is potential for injury or damage to the property.
Note: Owners may be billed back by the strata for all response costs if an emergency is deemed to be an owner’s responsibility. Charges are also applied for after hours calls, even if a response is not immediately required. Rates are $95/hour on evening and weekends, minimum one hour.
Please also note that the on-call agent may not be able to fix issues or make repairs as that often depends on the after hours availability of contractors in your area, access to equipment and parts, access to units, municipal assistance, and the time of day. In the case where it not possible to fix the issue, the agent’s priority is to minimize the damage, protect the property, and make things as safe as possible for the owners and occupants, which can sometimes require shutting off water or power until a contractor can attend.
Whistler or Pemberton
604-932-1218
Squamish
604-815-4048
If you wish to report an incident that is not an emergency, CLICK HERE to make an incident report.
If your property is outside of Sea to Sky we cannot provide direct assistance. We recommend you call a local plumber, electrician or restoration company for property damage that provides 24-hour service.